Palmer Johnson Power Systems (PJPS) has a great opportunity for a full-time Service Coordinator in our Olathe, KS location. The Service Coordinator is responsible for providing on-site service-related solutions to our customers by working with our service team to provide quotes, schedule service, order parts, and other administrative duties.

Who are we? Palmer Johnson Power Systems is a dynamic industry leader who is committed to providing superior customer service. We’re a national remanufacturer and authorized distributor of heavy-duty off-highway transmissions, axles, and components, representing such vendors as ZF, Dana Spicer, Twin Disc, Funk, and Carraro. In addition to this, the Equipment Services arm of our business fills a Service Dealer/Provider role for many Equipment OEM’s in various industries such as JLG, SkyTrak, Lull, Genie, Terex, Wacker Neuson, Skyjack, Gehl, Hyster, Hyundai, Brandt Rail and others. We have been in business for over 45 years and our people are our greatest asset. We are committed to providing employees with an atmosphere that fosters and encourages job satisfaction, creativity, and development. About the Opportunity: The Service Coordinator is responsible for building and maintaining professional relationships with service and re-manufacturing customers. At Palmer Johnson, we strive to deliver a high-quality product and service with a high sense of urgency because this is what our customers need. Our Service Coordinators play an integral role in this commitment to our customers ensuring that parts arrive on time and that our Service Manager and Technicians are supported. This role reports to the local Service Manager but is also part of a company-wide SVC team that helps administer our Service Department’s overall needs.

How do you know if you are the right fit for this job…if you can answer the following questions “yes!” then we want you to apply!

• Are you proficient in computer applications such as Microsoft Office applications (Salesforce experience preferred)?
• Are you self-motivated, organized, and results-oriented?
• Do you have excellent verbal and written communication skills?
• Do you have a positive attitude and like to work in a collaborative environment?
• Do you enjoy and excel with customer interaction (internal and external)?
• Do you have a basic level of mechanical aptitude and are able to read and understand assembly manuals, drawings, and schematics? Not required – we love to train!

We pride ourselves on a fun, flexible, and un-corporate culture and care about our people’s personal well-being, health, and safety. If this sounds like everything you are looking for in your next career, now is the time to apply! We offer an excellent compensation and benefits package that includes 401(k), health insurance, dental, vision, life insurance, short-term and long-term disability, wellness, and paid time off including eight paid holidays. 

How to apply If you like what you see here, please apply on our website at www.pjpower.com/careers. A real human will review your information and get back to you if we think you’re a great fit. This position requires a background check and drug screening. 

Palmer Johnson Enterprises is an equal-opportunity employer that is committed to hiring a diverse workforce representing the many personalities and cultures in our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information visit www.pjpower.com